Product returns and exchanges are carried out in accordance with the Law of Ukraine “On the Protection of Consumer Rights”.
In the period of 14 days, excluding the day of purchase, it is possible to process the return and exchange of the product, provided that:
- The product was not used
- All seals and labels are preserved
- The integrity of the set and packaging is intact
- A warranty card and a document confirming payment have been saved
- It does not fall into the list of goods of appropriate quality, the return of which is limited by the decision of the Cabinet of Ministers of Ukraine (Resolution of March 19, 1994 No. 172)
List of goods that cannot be exchanged and returned:
Goods in aerosol packaging, gloves, socks, underwear, swimming trunks, down products, etc.